Minimum Night Stay: Enjoy a relaxing getaway with a minimum stay of 2 nights, allowing you to fully experience our cosy accommodation.
Arrival and Departure: Check-in time is between 3 pm and 8 pm. Your house will be meticulously prepared with fresh bed linen, bath, and hand towels, ready for your comfort. Our friendly team member will be there to warmly welcome you upon arrival. Check-out time is at 10 am, granting us ample time to prepare the house for new guests.
Cancellation Policy: We understand that plans can change. If you need to cancel all or part of your booking, kindly inform us in writing at least 14 days before your scheduled arrival date for a full refund. Please ensure that we receive your cancellation notice in time. For cancellations made within 14 days of your arrival date or in the case of a 'no-show,' the total price of the reservation will be charged. Unfortunately, no refunds can be provided for non-arrivals.
1. NON-SMOKING POLICY: To maintain a clean and healthy environment for all guests, all our properties are strictly non-smoking. Evidence of smoking following your stay will result in a £200.00 charge to your card.
2. NO PARTIES ALLOWED: Our properties are serene retreats, and we kindly request that they are not used as party venues. Please respect quiet hours between 23:00 and 06:00. Noise complaints from neighbours during these hours may result in a minimum £100.00 charge to your card.
3. RESPECT AND RESPONSIBILITY: We take great pride in providing pristine accommodations for your enjoyment. Please treat our properties with respect. Any damages, excessive mess, or misuse will incur repair or cleaning charges, and you will be notified by email.
4. ZERO TOLERANCE FOR ILLEGAL ACTIVITY: The safety and well-being of our guests are paramount. Engaging in any illegal activity at the property will lead to immediate termination of your stay without refund, and your damage deposit will be fully retained.